Key IVR continues to innovate and investigate new technological breakthroughs. Artificial intelligence (AI) technology is an exciting area we’ve been developing, with great success and have now embedded into our solutions.

Key IVR have launched a new digital method of agent driven payments, which allows users to receive a secure web link via text message or email to complete a payment, without compromising the security or flow of a call.

Learn how Key IVR worked closely with CREATE Fertility to deliver two self-serve options which drastically reduced the amount of human interaction required when processing payments. Both solutions were PCI-DSS level 1 compliant and accessible 24/7/365 days a year.